
Andrew Tait Consultant Solicitor
Remote customer interaction
This builds on the existing social responsibility codes (3.4.1) and guidance stemming from July 2019 but imposes much more prescriptive requirements on 3 specific indicators of harm: playing beyond levels of affordability; individual vulnerability; and time spent gambling.
With regards to the first harm, the Commission is seeking to impose thresholds at which affordability assessments will need to be carried out. Whilst evidence will need to be collected and reviewed, the Commission in this consultation and in its Annual Enforcement Report (published on 6 November 2020) makes it clear that it should equate to average disposable income levels of circa £400 pm with further reduction to account for other leisure expenditures and Covid-19 impact. The Commission anticipates that operators will need to rely on third party providers, such as beBettor to help handle the volume of affordability checks needed.
Keep an eye out for our upcoming webinar in conjunction with beBettor and the Gibraltar Betting & Gaming Association focused on affordability requirements. Our panelists will discuss regulatory and technical aspects of affordability with a particular focus on practical solutions and Commission expectations.
To see the Gambling Commission’s consultation, please click here: https://consult.gamblingcommission.gov.uk/author/remote-customer-interaction-consultation-and-call/
08-11-2021 / Gaming & Betting
Meet our gaming experts at SiGMA, Malta from 15-19 November
23-09-2021 / Gaming & Betting
The report on the government’s independent review of the collapse of Football Index was published yesterday. It is important to note that the terms of reference did not include an assessment of how the product should have been regulated, nor was the purpose of the review to apportion blame for the company’s collapse.
23-09-2021 / Gaming & Betting
“Both the frequency and severity of enforcement is increasing all the time,” Tait told ACAMS moneylaundering.com. “Operators are struggling to keep pace with … new regulations and rigid enforcement, and having to divert more and more resources to try and stem the tide.”
21-09-2021 / Gaming & Betting
Join the team at the KPMG Gibraltar eSummit
23-10-2020 / Gaming & Betting
See the latest edition of Lexology ‘Getting The Deal Through - Fintech 2021’, in which our industry experts, Peter Howitt, David Borge and Kunal Budhrani, discuss the Fintech landscape and initiatives in Gibraltar.
08-10-2020 / Gaming & Betting
From 31 October 2020 gambling operators in the UK must adhere to strict guidance relating to High Value Customer or “VIP” schemes.