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IT Infrastructure Analyst

Here at Ince we have an excellent opportunity for an ambitious and talented IT Infrastructure Analyst to join our friendly and dedicated IT team during an interesting period of growth. Ince is a dynamic and fast-growing Top 50 Law Firm that invests in technology and believes in promoting within wherever possible and will offer a great deal of progression to the right candidate.

Part of the IT Infrastructure Team, maintaining, supporting and developing the IT infrastructure across the business. Ensuring availability and performance of systems and services through a process of continual improvement. Providing support to colleagues within the IT team globally and to users of IT services within the business.

Reporting to Group Head of IT

Based St Fagans, Cardiff

Flexibility Occasional UK travel required

Contract Type Permanent, Full Time

Job Type Full-Time

Hours Monday – Friday | 9:00am – 5:30pm

“Here at Ince we have an excellent opportunity for an ambitious and talented IT Infrastructure Analyst to join our friendly and dedicated IT team during an interesting period of growth.”

Role Responsibilities

  • This role will primarily cover the hours between 10.00 – 18.30, but may also be required to work other shifts (currently 8:00 - 4:30 and 9:00 - 5:30).
  • Excellent customer service and interpersonal skills with the ability to communicate effectively over the phone and via email.
  • Strong organisational skills with the ability to manage own workload and prioritise tasks.
  • Has a passion for technology and a thirst for learning.
  • Works well within a team, providing help where needed and treats others with respect.
  • Experience within a legal environment is advantageous.

Essential Technical Experience

  • Citrix XenApp 7
  • SCCM 2012
  • Group Policy Management and or Appsense/ Ivanti Environment Manager
  • Batch, Shell, PowerShell scripting
  • Windows 10
  • Office 365
  • Microsoft Teams
  • Windows Server 2016/2019
  • Application Packaging or App-V
  • Active Directory / Microsoft Azure
  • VMWare
  • SQL Server
  • Mobile Device Management (Intune)

 

Experience of one or more of the below would be beneficial but not essential:

  • Citrix NetScaler
  • Mac OS
  • WSUS
  • iManage

We are an equal opportunities employer and ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

Appointment is subject to the appropriate basic disclosure/DBS checks, and satisfactory references.

No agencies please.

 

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