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Product liability claims

If you have been injured by a defective or faulty product, you may be entitled to compensation, both for any pain and inconvenience suffered and for any financial losses (including loss of earnings). This claim could be made against the retailer, manufacturer or importer of the product.

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& Ince, in any case

Our solicitors have years' of experience helping people injured by dangerous and defective products to get appropriate treatment and compensation. We have dealt with accidents and injuries caused by a range of products, from everyday household items such as toiletries, blenders and food processors, to shower screens and children’s toys - as well as bigger machinery, including cars and other vehicles.

It is unfortunate that accidents involving defective products can cause injuries from broken bones and lacerations, through to life-altering burns and even loss of life. When something like this happens, it is important to ensure that you have a specialist, experienced solicitor to help you get the support, treatment and compensation you need to help you move forward with your life.

What are my rights and how do I make a claim for compensation?

Under the Consumer Protection Act 1987, a product is defective if it is not as safe as any reasonable person would expect. This does not just refer to physical problems with the product causing injury, but also covers any damage caused due to inaccurate instructions or inadequate warnings, or the product not being suitable for the purpose for which it is advertised.

It is important to know that anyone who has been injured by a defective product is entitled to claim compensation. You do not have to have bought the product yourself, and you do not even have to be the person using the product when you are injured.

If you think you may have a claim for injury because of a defective product, make sure you:

Seek immediate legal advice.
Keep the product or item, its original packaging and any receipt of purchase (if possible). If you contact the manufacturer or retailer, they may ask you to return the product or item to them, but it’s better to hold on to it until you have independent legal advice.
Take photographs of your injury, if appropriate.
Make a list of any losses and expenses you incur, such as: loss of earnings, medical costs and travelling expenses to and from the hospital.

If you are injured by a defective product or item, it may not be clear whether you can claim compensation and/or who you can claim against. Our expert solicitors can guide you, so please don't hesitate to contact us today for an initial free consultation.

Our personal injury team has vast expertise in product liability claims ranging in complexity. We will utilise our experience to make sure that we achieve the best outcome possible for you. Our aim is to take away some of the stress you are feeling so you can recover from your injuries as quickly as possible.