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VIP Schemes Deadline 31st October 2020 – Are you ready?

Insights / 08-10-2020

From 31 October 2020 gambling operators in the UK must adhere to strict guidance relating to High Value Customer or “VIP” schemes.

This Guidance underpins LCCP Social responsibility code 5.1.1 which requires operators to ensure that such schemes are offered in a manner which is consistent with the licensing objectives.  We would advise operators at the outset that whilst the Commission has not prohibited under 25’s from being able to join such schemes, trade representatives had suggested such schemes should be closed to under 25’s unless signed off specifically by a PML Holder.

Failure to comply with have consequences for both Operating Licence Holders and Personal Management Licence Holders.

For more information about the VIP schemes, click here.

Gambling Regulation Health Check service

Our Gambling Regulation Health Check service was developed with your business in mind. As a part of our service, we review the policies and processes you currently have in place, and produce a report based on our findings to provide you with the assurance that you are satisfying the new Gambling Commission regulations. 

For more information about our health check service, please do not hesitate to get in touch with the team (right).

Peter Howitt

Peter Howitt Managing Director/Partner

Philip Somarakis

Philip Somarakis Partner, Head of Regulatory Solutions

Andrew Tait

Andrew Tait Partner, Head of Gaming

Andrew Cotton

Andrew Cotton Director of Betting and Gaming

Related sectors:


Gaming / Gambling Commission / Gambling premises licences