Cookies Policy

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we’ll assume that you are happy to accept these cookies.To get more information about these cookies and the processing of your personal data, check our Cookies Policy.


Ince Gordon Dadds Emergency Response +442072836999

Trainee Revenue and Credit Controller

Job title:  Trainee Revenue and Credit Controller

Reporting to:  Head of Revenue and Credit

Based:  St Fagans, Cardiff

Flexibility:  Willing to travel within the UK. Occasional travel to London will be required.

Salary:  Competitive

Contract:  Permanent, full time

A permanent opportunity working within Ince Gordon Dadds Services, which provides Revenue and Credit Control services to our associated law firms. This is an exciting opportunity for a confident and ambitious candidate who is looking for a challenging new role in a dynamic, expanding company.

No prior experience in a revenue or credit control environment is needed as you will be provided with full training.  The training will involve learning about and assisting with the implementation of the revenue management and credit control procedures within a legal organisation and understanding how these practices impact on the wider firm. Further opportunities for professional qualifications are available.

Job Role:

  • Contacting individual and corporate customers when payment is overdue, under close supervision
  • Updating and maintaining client records as directed
  • Undertake routine credit administration tasks as required by the team
  • Develop and maintain good working relationships with the fee earners and clients to enable you to support the team in collecting debts
  • Using industry specific software to update debtor records as required
  • Taking payments by card and ensuring that records are accurately processed and updated

Skills and Experience

  • Previous experience in an office setting is desirable
  • Good level of education with a good level of maths
  • Able to evidence the ability to prioritise and manage a varied workload
  • Can evidence use of strong communication skills via telephone and written means
  • Able to demonstrate experience in liaising pro-actively with third parties
  • Ability to work to tight deadlines – accurately
  • Excellent attention to detail
  • Experienced user of Microsoft Outlook, Word and Excel
  • Excellent time management, organisational and administrative skills
  • Team player but self-motivated and able to work autonomously
  • Flexible – willing to travel UK

Please be aware that this role is only open to direct applications and any speculative applications from agencies will not be accepted.

Appointment is subject to the appropriate basic disclosure/DBS checks, and satisfactory references.

To apply for this role please send your CV here quoting the role and location you’re applying for.